Founder of The Brand Crush. Former agency copywriter who switched sides to write the stories brands pay to keep quiet. Unsponsored, unafraid, and probably on someone's PR blacklist.
On This Page
The Verdict
The Loyalty Vacuum
Uber’s Referral Machine
The Ola Money Catastrophe
The Psychology of Referrals
Ola’s Loyalty Programme Autopsy
The Switching…
On This Page
The Verdict
The Data: 500 Campaigns
Jupiter: The Worst Offender
Fintech Hall of Shame
The Psychology Engine
Manipulation Debt
The Regulatory Reckoning…
On This Page
The Verdict
The Identity Fracture
The Pivot Timeline
The Super App Delusion
Customer Service Meltdown
Why Uber Won
The Leadership Void
Identity…
On This Page
The Cooperative Moat
The Price Anchoring Ladder
The 1% Advertising Rule
The Amul Girl Effect
Regional Shape-Shifting
Why Competitors Can’t Copy This…
On This Page
The “Controversial” Move
The Cultural Artifact Advantage
No Celebrities, No Problem
The Psychology Trifecta
The Generic Name Moat
What This Reveals About…
On This Page
The Surface: What You See
The Middle Ground Moat
The Subscription Lock-In
Packaging as Category Creation
Content That Builds Authority
The Offline…
98% of top Indian apps use dark patterns. From Zomato’s guilt-tripping donations to MakeMyTrip’s drip pricing and Country Delight’s subscription traps, this is the complete…
Contents
The Verdict
Surface: The Rise of India’s “Value” Unicorn
Strategy: The ShopClues Marketing Strategy India Relied On
Psychology: Why the IPL Advertising Gamble Failed…